Common questions
Your question is not here? Message us on WhatsApp, we answer personally.
Do I have to install anything or log in somewhere?
No. Everything runs on WhatsApp. You get every video as a preview and tap “Post”, “Edit” or “Don't post”. Once, on your start page, you add your logo, stock link and posting times and connect your social media accounts. That takes about 10 minutes. The start page stays your portal: you see your videos and change settings there, without a password.
Where does ZaliReel get my vehicles from?
Ideally straight from your website or from the export of your dealer software (XML or CSV). You can also send us a listing link (including your own listing on a marketplace) or a few photos on WhatsApp at any time. The video is made the same way.
Do I have to hand over my Instagram, Facebook or TikTok passwords?
No, never. You connect your accounts through each platform's official login. We never see your passwords, and you can withdraw access at any time.
Will a video be posted without my approval?
Not by default. Every video arrives as a preview on WhatsApp first. If you want, you can switch to automatic posting later.
What if I don't like a video?
Tap “Edit” and simply write what should change, for example “different price”, “voice off” or “different first photo”. A few minutes later the new version arrives.
What happens to license plates in the photos?
Plates are detected and blurred automatically before a video is made. The system checks the result again before every preview.
How long am I tied in?
Not at all. Monthly plans can be cancelled at any time, effective at the end of the paid month. Yearly plans are paid up front, include 2 free months and can be cancelled effective at the end of the paid year. Before that, you see free sample videos from your own stock, so you know what you get.
How do I pay, and how do I cancel?
You pick your plan on our website and pay on the secure page of our payment provider Stripe: by card, Apple Pay, Google Pay or, when you pay in euros, SEPA direct debit. Invoices arrive by e-mail. You can change your card, download invoices or cancel yourself at any time under “Manage subscription” in the footer of the website or in your portal.
Where is my data stored?
On servers in the EU (Austria and Germany). We only store what we need: your company details and your vehicle data. We do not process data of end customers.
Does ZaliReel work outside Austria?
Yes. ZaliReel is built for car dealers worldwide, and the whole setup happens online. WhatsApp messages, e-mails and your portal come in English, and your posting times are in your own time zone. The videos themselves are in English too: the text in the video, the voiceover and the caption, with prices in your currency and mileage in miles or kilometers. If you need another language, message us on WhatsApp and we will tell you honestly what is possible today.
Does it work for real estate too?
Yes, soon. The same technology works for property listings with rooms, area, location and price. Get in touch if you are an agent and want to be among the first.
Why ZaliReel and not an agency?
Agencies film by hand. That is expensive and slow. ZaliReel runs automatically for every car at a fixed monthly price. And you still have a personal contact who picks up the phone.
See your own car as a video. For free.
Send us the link to your vehicle stock on WhatsApp. You get a finished sample video of one of your cars, with no obligation.
Free sample video · No passwords · Personal support